Windows 

COURSE OUTLINE: Introduction: Learning Objectives, Overview, General Topics: Working With Specimens, Working With People, Lab Organization. Specimen Processing Procedure: Overview, Receiving Data Entry, Dispatch Further Processing, Routing Analysis, Reporting, Follow-up Issues. Exception Handling: Mislabelled Specimen, Damaged Specimen, Inadequate Specimen Final Exam: Exam 1.

LEARNING OBJECTIVES:

• Explain the role of Specimen Processing Services (SPS) in the clinical laboratory, and describe each phase of specimen processing
• Describe 2 common safety problems for specimen processing personnel and how to avoid these problems
• Define protected health information (PHI) and list 3 ways that specimen processing personnel must protect patient confidentiality
• Describe 3 common problems that can occur during specimen processing and how to handle and reduce each of these problems
• Describe the following procedures: 1. Add-ons 2. Cancellations 3. Urgency Upgrades

System Requirements: Microsoft Internet Explorer version 6.0 or above, Windows Media Player 6.4, or above, Wins 98, or above, Pentium-class processor or above, Display capable of 800x600 or greater resolution, Display capable of displaying 16-bit colour, Sound card and speakers (recommended, not required), Printer.